Principles of direct and database marketing

Author(s)

Bibliographic Information

Principles of direct and database marketing

Alan Tapp

Financial Times Prentice Hall, 2001

2nd ed

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Note

Includes bibliographical references and index

Description and Table of Contents

Description

For 2nd and 3rd year undergraduate options in direct marketing. For postgraduate MA courses in direct marketing. For Institute of Direct Marketing diploma courses. This comprehensive text covers all aspects of direct and database marketing. Examining direct marketing within a wider context, the book explores issues such as relationship marketing, customer loyalty and brand marketing. Still the most dedicated direct marketing text, this book marries the academic principles with the practicalities of the commercial world.

Table of Contents

Preface. Acknowledgements. How this book relates to direct marketing planning. PART 1: INTRODUCING DIRECT MARKETING. 1. What is Direct Marketing? 2. The Database PART 2: USING DIRECT MARKETING TO ANALYSE THE MARKETING SITUATION. 3. The Customer Debate: Analysis and Applications 4. Using External Databases in Direct Marketing PART 3: SETTING OBJECTIVES AND STRATEGIES WITHIN DIRECT MARKETING. 5. Direct Marketing Objectives and Strategies 6. The Internet 7. The Strategic Influences on Direct Marketing PART 4: DIRECT MARKETING IMPLEMENTATION AND CONTROL. 8. Offers and Incentives in Direct Marketing 9. Direct Marketing Media 10. Acquisition media 11. Direct Marketing Creative Practice 12. Testing, Budgeting and Research in Direct Marketing 13. Worked Case Study: Daewoo UK Answering Direct Marketing Case Study. Index Index of references.

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Details

  • NCID
    BB12850488
  • ISBN
    • 0273646818
  • Country Code
    uk
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    Harlow
  • Pages/Volumes
    xv, 435 p.
  • Size
    25 cm
  • Classification
  • Subject Headings
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