Customer relationship management : profit through knowledge

Author(s)

• Gandy, Anthony

Bibliographic Information

Customer relationship management : profit through knowledge

Anthony Gandy

CIB Publishing, c2000

Note

Published in association with: Siebel eBusiness and Andersen Consulting

Details

• NCID: BB12906469
• ISBN:
  • 0852975856
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Canterbury
• Pages/Volumes: 134 p.
• Size: 25 cm
• Classification:
  • DC21 : 332.10688
  • DC : 332.1
• Subject Headings:
  • LCSH : Financial services industry -- Forecasting
  • LCSH : Financial services industry -- Customer services
  • LCSH : Financial services industry -- Marketing
  • LCSH : Customer relations -- Management
  • LCSH : Banks and banking -- Customer services