Ticket operations and sales management in sport

著者

    • Reese, James T.

書誌事項

Ticket operations and sales management in sport

James T. Reese, Jr., editor

(Sport management library)

Fitness Information Technology, c2013

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注記

Bibliography: p. [169]-177

Includes index

内容説明・目次

内容説明

In what promises to be one of the most current and comprehensive textbooks on the topic of ticket operations and sales management, James T Reese and a collection of academicians and practitioners provide insight, practical tips, and first-hand accounts of what it takes to excel in this growing and ever-changing industry. Chapters will cover topics such as customer service, sales, pricing, distribution, the secondary ticket market, and new ticketing technology.

目次

  • Foreword
  • Ticket Operations History & Background
  • Ticketing Technology
  • Customer Service & Customer Relationship Management (CRM)
  • Priority Systems
  • Ticket Pricing
  • Ticket Sales Process
  • Ticket Distribution
  • Secondary Ticket Market
  • Legal Aspects of Ticket Operations
  • Policy Development
  • Internships & Job Preparation
  • Securing a Job in Ticket Operations or Ticket Sales
  • Index.

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詳細情報

  • NII書誌ID(NCID)
    BB13358121
  • ISBN
    • 9781935412205
  • LCCN
    2012941393
  • 出版国コード
    us
  • タイトル言語コード
    eng
  • 本文言語コード
    eng
  • 出版地
    Morgantown, W.Va.
  • ページ数/冊数
    viii, 187 p.
  • 大きさ
    26 cm
  • 親書誌ID
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