Progressive trends in knowledge and system-based science for service innovation
著者
書誌事項
Progressive trends in knowledge and system-based science for service innovation
（Premier reference source）（Advances in marketing, customer relationship management, and E-services (AMCRMES) book series）
Business Science Refference, c2014
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
Scientific investigation in the service industry has produced a major effect on productivity and quality in order to lead to new services. With ever-evolving internet technologies and information environments, system science and knowledge science seem to be an effective tool for service innovation in the 21st century
Progressive Trends in Knowledge and System-Based Science for Service Innovation illustrates new approaches to service innovation and new methodologies from the knowledge science and system science perspectives. Practitioners and researchers interested in knowing more about practical theories and successful examples in service science will find this book to be a vital asset to their studies.
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