The Prentice Hall service technology series from Thomas Erl
Prentice Hall/ServiceTech Press
The Prentice Hall service technology series : from Thomas Erl
Thomas Erl with contributions by Paulo Merson and Roger Stoffers
Prentice Hall c2017 2nd ed The Prentice Hall service technology series from Thomas Erl
: pbk
所蔵館1館
Thomas Erl, Wajid Khattak, and Paul Buhler
Prentice Hall/ServiceTech Press c2016 The Prentice Hall service technology series from Thomas Erl
所蔵館3館
Thomas Erl, Robert Cope, Amin Naserpour
Prentice Hall/ServiceTech Press c2015 The Prentice Hall service technology series from Thomas Erl
Thomas Erl, Zaigham Mahmood and Ricardo Puttini ; [foreword by Pamela J. Wise-Martinez]
Prentice Hall/ServiceTech Press c2013 The Prentice Hall service technology series from Thomas Erl
: [hardback]
所蔵館5館
