Humble inquiry : the gentle art of asking instead of telling
Author(s)
Bibliographic Information
Humble inquiry : the gentle art of asking instead of telling
（A BK business book）
Berrett-Koehler, c2013
- : pbk
- : hardcover
- Other Title
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Building positive relationships and better organizations
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Note
Pagination of some printings: 125 p
Includes bibliographical references (p. 111-112) and index
Description and Table of Contents
- Volume
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: pbk ISBN 9781609949815
Description
We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior-it shuts them down. This is particularly true of interactions between superiors and subordinates, and that's where it's particularly problematic. In today's complex, interconnected, rapidly changing world hierarchy means nothing-anybody anywhere could have that vital fact or insight that could mean the difference between success or disaster. A free flow of information is crucial.
Humble Inquiry builds the kinds of positive, trusting, balanced relationships that encourage honest and open interactions in both our professional and personal lives. Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work he explores the concept of humility, looks at how Humble Inquiry differs from other kinds of inquiry, offers examples of Humble Inquiry in action in many different settings, and shows how to overcome the cultural, organizational and psychological barriers that keep us from practicing it This is a major new contribution to how we see human dynamics and relationships, presented in a compact, personal, eminently practical way.
- Volume
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: hardcover ISBN 9781626567344
Description
Communication is essential in a healthy organization. But all too often when we interact with people-especially those who report to us-we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.
by "Nielsen BookData"
