Customer service in libraries : best practices

Author(s)

• Harmon, Charles
• Messina, Michael
• Caplan, Audra

Bibliographic Information

Customer service in libraries : best practices

edited by Charles Harmon, Michael Messina ; [introduction by Audra Caplan]

The Scarecrow Press, Inc., 2013

• : pbk

Note

Includes bibliographical references and index

Details

• NCID: BB15286735
• ISBN:
  • 9780810887480
• LCCN: 2012044861
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Lanham
• Pages/Volumes: x, 108 p.
• Size: 23 cm
• Classification:
  • LCC : Z711
  • DC23 : 025.50973
• Subject Headings:
  • LCSH : Public services (Libraries) -- United States
  • LCSH : Customer services -- United States