The cultural intelligence difference : master the one skill you can't do without in today's global economy
著者
書誌事項
The cultural intelligence difference : master the one skill you can't do without in today's global economy
AMACOM, c2011
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
Most people know that some basic cultural sensitivity is important. But few have developed the deep cultural intelligence (CQ) required to really thrive in our multicultural workplaces and globalized world. Now everybody can tap into the power of CQ to enhance their skills and capabilities, from managing multi cultural teams and serving a diverse customer base to negotiating with international suppliers and opening offshore markets. The Cultural Intelligence Difference gives readers:
A scientifically validated instrument for measuring their personal CQ scoreCustomized strategies for improving interactions with people from diverse cultures New findings on the bottom-line benefits of cultural intelligenceExamples of major organizations that use CQ to achieve success
A high CQ points to more than just cultural sensitivity. It is linked to improved decision making, negotiation, networking, and leadership skills-and provides a crucial advantage in a crowded job market. The Cultural Intelligence Difference delivers a powerful tool for navigating today's work world with finesse-and success.
目次
CONTENTS
PREFACE, xiii
.
PART I: AN INTRODUCTION TO CQ
CHAPTER 1 CQ FOR YOU, 3
CHAPTER 2 RESEARCH BRIEF, 21
TAKING THE CQ SELF-ASSESSMENT, 35
PART II: STRATEGIES TO IMPROVE YOUR CQ
CHAPTER 3 CQ DRIVE, 41
CHAPTER 4 CQ KNOWLEDGE, 69
CHAPTER 5 CQ STRATEGY, 107
CHAPTER 6 CQ ACTION, 141
PART III: CONCLUDING THOUGHTS
CHAPTER 7 THE POWER OF CQ, 169
EPILOGUE, 188
NOTES, 190
ACKNOWLEDGMENTS, 199
RESOURCES, 200
INDEX, 201
ABOUT THE AUTHOR, 207
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