Delivering happiness : a path to profits, passion, and purpose
著者
書誌事項
Delivering happiness : a path to profits, passion, and purpose
Business Plus : Hachette Book Group, 2011, c2010
[International mass market ed.]
- : pbk
- タイトル別名
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Business management
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注記
New York Times bestseller
Originally published in hardcover by Business Plus: 2010
Includes index
収録内容
- In search of profits
- You win some, you lose some
- Diversify
- Concentrate your position
- Platform for growth: brand, culture, pipeline
- Taking it to the next level
- End game
内容説明・目次
内容説明
- Pay brand-new employees $2,000 to quit
- Make customer service the responsibility of the entire company-not just a department
- Focus on company culture as the #1 priority
- Apply research from the science of happiness to running a business
- Help employees grow-both personally and professionally
- Seek to change the world
- Oh, and make money too . . .
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
#1 New York Times and Wall Street Journal bestseller
「Nielsen BookData」 より
