Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood)

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Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood)

Douglas Stone & Sheila Heen

Viking, 2014

  • : pbk

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Includes bibliographical references

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