Investigative interviewing : the conversation management approach

著者

書誌事項

Investigative interviewing : the conversation management approach

Eric Shepherd and Andy Griffths

Oxford University Press, 2013

2nd ed

  • : [pbk.]

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注記

Includes index

内容説明・目次

内容説明

Investigative Interviewing: the Conversation Management Approach provides you with the knowledge, understanding, and tools to facilitate maximum disclosure by any interviewee in order to achieve your investigative aim and objectives. At its core, the Conversation Management Approach embodies a commitment to transparency and ethical conduct, as well as respect for the individual and professional expertise: qualities that make it applicable to any investigative context, whether conducted by the police or by private investigative agencies, both in the UK and internationally. The second edition of this highly successful book presents a hands-on, 'how to' guide to interviewing a wide range of interviewees (witnesses, suspects, informants and other individuals in special circumstances), underpinned by the world-renowned PEACE model for investigative interviewing. It includes straightforward explanations of how conversation works and how a working relationship is created; the realities of influencing, persuasion and negotiation; the processes of telling and listening; how people remember and forget offence-related experience; how to assist their remembrance of offence-related detail, and how to ask the right question at the right time in the right way.

目次

  • 1. The Conversation Management Approach to Investigative Interviewing
  • 2. Remembering and Forgetting Offence-Related Experience
  • 3. Conversation: From Everyday Talk to Ways of Relating and Changing Minds
  • 4. Telling and Listening: Disclosing and Making Sense of Disclosed Detail
  • 5. RESPONSE: Mindful Behaviours for Relationship Building
  • 6. Managing Information
  • 7. Active Listening, Observing and Assessing
  • 8. Right Person, Right Place to Interview, Right Time to Interview, and Right Duration of Interviewing
  • 9. Right Start, Right Question, and Right Manner of Questioning
  • 10. Assisting Remembrance of Offence-Related Detail
  • 11. Responding to Inappropriate or Disruptive Behaviour and to Resistance
  • 12. Evaluation: The Last Piece of the Jigsaw
  • 13. Interviewing the Witness: Key Considerations
  • 14. Interviewing the Developmentally Disadvantaged Witness: Key Considerations
  • 15. Interviewing the Developmentally Disadvantaged Witness: Orientation and Assessment (O&A) and Investigative Interviewing
  • 16. Interviewing the Suspect: Key Considerations
  • 17. Interviewing the Suspect who Exercises the Right to Silence
  • 18. Interviewing the Suspect Who Answers Questions
  • 19. Interviewing the Suspect who Produces a Prepared Statement
  • 20. Interviewing in Special Circumstances
  • Reference Section

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