The customer service solution : managing emotions, trust, and control to win your customer's business

著者

書誌事項

The customer service solution : managing emotions, trust, and control to win your customer's business

Sriram Dasu and Richard B. Chase

McGraw-Hill Education, c2013

  • : [hbk.]

大学図書館所蔵 件 / 2

この図書・雑誌をさがす

注記

Includes index

詳細情報

ページトップへ