Business communication : rethinking your professional practice for the post-digital age

Bibliographic Information

Business communication : rethinking your professional practice for the post-digital age

Peter Hartley and Peter Chatterton

Routledge, 2015

2nd ed

  • : hbk
  • : pbk

Available at  / 6 libraries

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Note

Includes bibliographical references (p. 310-320) and index

Description and Table of Contents

Description

Effective communication in business and commercial organizations is critical, as organizations have to become more competitive and effective to sustain commercial success. This thoroughly revamped new edition distils the principles of effective communication and applies them to organizations operating in the digital world. Techniques and processes detailed in the book include planning and preparing written communication, effective structures in documents, diverse writing styles, managing face-to-face interactions, using visual aids, delivering presentations, and organising effective meetings. In every case the authors consider the potential of new technology to improve and support communication. With helpful pedagogical features designed to aid international students, this new edition of a popular text will continue to aid business and management students for years to come. Additional content can now be found on the author's website - www.rethinkbuscomm.net

Table of Contents

Introduction 1. Developing your Communication: Deciding where to start 2. How Should we Analyse Communication? 3. What does Communication Mean? 4. How is Communication Affected by the Organisational Context? 5. How Should we Plan and Organise Professional and Business Writing? 6. What is an Effective Writing Style? 7. Effective Design and Visual Aids 8. What Makes Documents Effective? 9. What is Effective Interpersonal Communication? 10. How do Interpersonal Skills Work in Practice? 11. How can we Organise Effective Meetings? 12. How can we Plan and Deliver Effective Presentations? 13. How can we Build Effective Teams? 14. Change, Communication and Future-gazing

by "Nielsen BookData"

Details

  • NCID
    BB18336294
  • ISBN
    • 9780415640275
    • 9780415640282
  • LCCN
    2014029430
  • Country Code
    us
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    New York
  • Pages/Volumes
    xiv, 326 p.
  • Size
    26 cm
  • Classification
  • Subject Headings
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