Collaborative intelligence : using teams to solve hard problems
著者
書誌事項
Collaborative intelligence : using teams to solve hard problems
(A BK business book)
Berrett-Koehler Publishers, c2011
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
Intelligence professionals are commonly viewed as solo operators. But these days intelligence work is mostly about collaboration. Interdisciplinary and even inter-organizational teams are necessary to solve the really hard problems intelligence professionals face. But the potential is often wasted when these teams devolve into wheel-spinning, contentious assemblies that get nothing done. Or members may disengage from a team if they find its work frustrating, trivial, or a waste of their time. Even teams with a spirit of camaraderie may take actions that are flat-out wrong.
But there is also good news. This book draws on recent research findings as well as Harvard Professor Richard Hackman's own experience as an intelligence community researcher and advisor to show how leaders can create an environment where teamwork flourishes. Hackman identifies six conditions - such as establishing clear norms of conduct and providing well-timed team coaching - that need to be in place for a team to perform superbly. Although written explicitly for intelligence, defense, crisis management, and law enforcement professionals, this book is valuable for improving team success in all kinds of teams in business, government, and nonprofit enterprises.
目次
Part One: Teams in Intelligence
1: Teams that Work and Those That Don't
2: When Teams, When Not?
3: You Can't Make a Team Be Great
Part Two: The Six Enabling Conditions
4: Create a Real Team
5: Specify a Compelling Team Purpose
6: Put the Right People on the Team
7: Establish Clear Norms of Conduct
8: Provide Organizational Supports for Teamwork
9: Provide Well-timed Team Coaching
Part Three: Implications for Leaders and Organizations
10: Leading Intelligence Teams
11: Intelligence Teams in Context
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