Customer loyalty : how to earn it, how to keep it

著者

• Griffin, Jill

書誌事項

Customer loyalty : how to earn it, how to keep it

Jill Griffin

（The Jossey-Bass business & management series）

Jossey-Bass, 1997, c1995

• : pbk

注記

Includes bibliographical references (p. 229-235) and indexes

Originally published: Lexington Books , 1995

詳細情報

• NII書誌ID(NCID): BB19586140
• ISBN:
  • 0787908606
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: San Francisco, Calif.
• ページ数/冊数: xii, 242 p.
• 大きさ: 24 cm
• 分類:
  • NDC9 : 675.2
  • LCC : HF5415.5
  • DC20 : 658.8/12
• 件名:
  • LCSH : Consumer satisfaction
  • LCSH : Customer services
  • LCSH : Customer relations
• 親書誌ID:
  • BA28227152