Performance information in the public sector : how it is used

著者

    • Dooren, Wouter van
    • Van de Walle, Steven

書誌事項

Performance information in the public sector : how it is used

edited by Wouter van Dooren and Steven van de Walle

（Governance and public management series）

Palgrave Macmillan, 2011, c2008

  • : pbk

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注記

"First published in hardcover 2008, first published in paperback 2011"--T.p. verso

Bibliography: p. 245-267

Includes index

内容説明・目次

内容説明

Combining practical experience with academic analysis this book explores the social and organizational dynamics of performance indicators. It moves beyond the technicalities of measurement and indicators and looks at how performance information is changing the public sector.

目次

  • Introduction: Using Public Sector Performance Information
  • S.Van de Walle & W.Van Dooren PART I: BUREAUCRACY Nothing New Under the Sun? Change and Continuity in the 20th Century Performance Movements
  • W.Van Dooren Advocacy and Learning: An Interactive-Dialogue Approach to Performance Information Use
  • D.Moynihan Performance Information and Performance Steering: Integrated System or Loose Coupling?
  • P.Laegreid, P.G.Roness & K.Rubecksen Performance Measurement beyond Instrumental Use
  • P.de Lancer Julnes Comparing Performance across Public Sectors
  • G.Bouckaert & J.Halligan Hitting the Target and Missing the Point? Developing an Understanding of Organizational Gaming
  • Z.Radnor Performance Management Systems: Providing Accountability and Challenging Collaboration
  • K.G.Denhardt & M.P.Aristigueta PART II: POLITICS AND SOCIETY Determinants of Performance Information Utilization in Political Decision Making
  • J.Askim UK Parliamentary Scrutiny of Public Service Agreements: A Challenge too Far?
  • C.Talbot & C.Talbot Performance Information and Educational Policy Making
  • A.Johnsen Rational, Political and Cultural Uses of Performance Monitors: The Case of the Dutch Urban Policy
  • D.de Kool Reporting Public Performance Information: The Promise and Challenges of Citizen Involvement
  • A.T-K.Ho Publishing Performance Information: An Illusion of Control?
  • S.Van de Walle & A.Roberts Epilogue: The Many Faces of Use
  • H.Hatry

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