Social media and local governments : theory and practice
著者
書誌事項
Social media and local governments : theory and practice
(Public administration and information technology, v. 15)
Springer, c2016
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注記
Includes bibliographical references
内容説明・目次
内容説明
Today, social media have attracted the attention of political actors and administrative institutions to inform citizens as a prerequisite of open and transparent administration, deliver public services, contact stakeholders, revitalize democracy, encourage the cross-agency cooperation, and contribute to knowledge management. In this context, the social media tools can contribute to the emergence of citizen-oriented, open, transparent and participatory public administration. Taking advantage of the opportunities offered by social media is not limited to central government. Local governments deploy internet-based innovative technologies that complement traditional methods in implementing different functions. This book focuses on the relationship between the local governments and social media, deals with the change that social media have caused in the organization, understanding of service provision, performance of local governments and in the relationships between local governments and their partners, and aims to advance our theoretical and empirical understanding of the growing use of social media by local governments. This book will be of interest to researchers and students in e-government, public administration, political science, communication, information science, and social media. Government officials and public managers will also find practical use recommendations for social media in several aspects of local governance
目次
I. Theory.- Introduction: An Overview of the Relationship
between Local Governments and Social Media.- Social Media Framework for Local
Governments.- Social Media Policy of Local Governments.- Social Media Adoption
by Local Governments.- Benefits of Using Social Media in Local Governments.- Barriers
and Risks of Using Social Media in Local Government.- Local Public Services and
Social Media.- Performance of Local Governments and Social Media.- Social Media
and Local Leadership.- Local Politicians, Local Elections, Campaigns and Social
Media.- II. Practice.- From Local Governments in USA.- From Local Governments
in European Countries.- From Local Governments in Asian Countries.- From Local
Governments in Middle-East Countries.- From Local Governments in Africaan
Countries.
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