Analytics for leaders : a performance measurement system for business success

Author(s)

Bibliographic Information

Analytics for leaders : a performance measurement system for business success

N.I. Fisher

Cambridge University Press, c2013

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Note

Includes bibliographical references (p. 201-204) and index

Contents of Works

  • Machine generated contents note: Preface; 1. How's your due diligence?; 2. Introduction to the system; 3. A framework for Performance Measurement; 4. What is Stakeholder Value?; 5. Adding value for customers; 6. Adding value for people; 7. Adding value for partners; 8. Adding value for the community; 9. Adding value for the owners; 10. What to report and how to report it; 11. How to get started; 12. The Performance Measurement Framework: assessment and adoption; 13. Practical aspects of managing Stakeholder Value; 14. Performance Measurement for small and medium enterprises; 15. Appendix: don't be fooled by statistics; Index

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