E-services adoption : processes by firms in developing nations
著者
書誌事項
E-services adoption : processes by firms in developing nations
（Advances in business marketing and purchasing, v. 23）（Emerald books）
Emerald, 2015
1st ed
- A
- B
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注記
Includes bibliographical references
内容説明・目次
- 巻冊次
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A ISBN 9781785603259
内容説明
This volume serves to recognize the uniqueness of the moment; the number of new users of e-services worldwide will double during 2015-2018 (moving from 2 billion users mostly living in the developed nations to an additional 2 billion users mostly living in developing nations). This radical embrace of new e-service technologies will substantially improve the quality of lives for most residents globally. A profound happening occurring now! The new technologies combine rapidly delivering of a multitude of services at extremely low cost to adopters now having extremely low incomes relative to residents living in developed nations. Adoption of e-service among residents in developing nations ends the debate as to whether or not marketing to the "bottom of the pyramid" is possible. The more relevant issues focus on describing and explaining e-service adoption processes in developing nations. How are these processes being implemented? What obstacles had to be overcome in achieving these adoptions? How were these obstacles overcome? Read this volume for research providing useful answers to these questions.
目次
E-Services Adoption Processes in Developing Nations: Introduction to ABM&P Volume 23A.
Toward a Comprehensive Conceptualization of Digital Divide and its Impact on E-Government System Success.
Diffusion of ICT and SME Performance.
Copyright page.
E-Services Adoption: Processes by Firms in Developing Nations.
E-Services Adoption: Processes by Firms in Developing Nations.
List of Contributors.
Advances in Business Marketing & Purchasing.
- 巻冊次
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B ISBN 9781785607097
内容説明
Volume 23B includes two chapters covering problems and implementations of solutions in e-services adoption processes in developing nations. The first documents the unequal access and ICT usage, which is known as digital divide, to be one of the major obstacles to the implementation of e-government systems. This research investigates the digital divide and its direct impact on e-government system success of local governments in Indonesia as well as indirect impact through the mediation role of trust. To achieve a comprehensive understanding of digital divide, this study introduced a new type of digital divide, the innovativeness divide. It provides details for successful policy formulation to improve e-government readiness. The second explores what needs to be done to enable consumers to adopt e-services by airlines in developing nations. It includes new theory and empirical evidence from both qualitative and quantitative studies in response to this issue. Exciting and useful chapters for executives and researchers seeking knowledge and theory of how to influence e-service adoptions in developing nations!
目次
Acquiring Deep Knowledge of E-Services Adoption Processes in Developing Nations.
Factors Influencing Consumers to Use e-services in Indonesian Airline Companies.
Adoption of Smart Card-Based E-Payment System for Retailing in Hong Kong Using an Extended Technology Acceptance Model.
Copyright page.
E-Services Adoption: Processes by Firms in Developing Nations.
List of Contributors.
E-Services Adoption: Processes by Firms in Developing Nations.
Advances in Business Marketing & Purchasing.
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