Tourist customer service satisfaction : an encounter approach

著者

• Noe, Francis P.
• Uysal, Muzaffer
• Magnini, Vincent P.

書誌事項

Tourist customer service satisfaction : an encounter approach

Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini

（Routledge advances in tourism, 18）

Routledge, 2014, c2010

• : pbk

注記

"First published 2010, ... first issued in paperback 2014"---T.p. verso

Bibliography: p. [168]-185

Includes index

詳細情報

• NII書誌ID(NCID): BB20351257
• ISBN:
  • 9781138880719
• 出版国コード: uk
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: London
• ページ数/冊数: ix, 193 p.
• 大きさ: 24 cm
• 分類:
  • DC23 : 910.688
• 件名:
  • LCSH : Tourism -- Management
  • LCSH : Hospitality industry -- Management
• 親書誌ID:
  • BA28921894