Tourist customer service satisfaction : an encounter approach

Author(s)

• Noe, Francis P.
• Uysal, Muzaffer
• Magnini, Vincent P.

Bibliographic Information

Tourist customer service satisfaction : an encounter approach

Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini

（Routledge advances in tourism, 18）

Routledge, 2014, c2010

• : pbk

Note

"First published 2010, ... first issued in paperback 2014"---T.p. verso

Bibliography: p. [168]-185

Includes index

Details

• NCID: BB20351257
• ISBN:
  • 9781138880719
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: London
• Pages/Volumes: ix, 193 p.
• Size: 24 cm
• Classification:
  • DC23 : 910.688
• Subject Headings:
  • LCSH : Tourism -- Management
  • LCSH : Hospitality industry -- Management
• Parent Bibliography ID:
  • BA28921894