Organizational assessment and improvement in the public sector workbook
Author(s)
Bibliographic Information
Organizational assessment and improvement in the public sector workbook
(American Society for Public Administration series in public administration and public policy)
CRC Press, 2013
- : pbk
Available at 2 libraries
  Aomori
  Iwate
  Miyagi
  Akita
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  Fukui
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  Nagano
  Gifu
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  Aichi
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  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
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  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
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  Okinawa
  Korea
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  United Kingdom
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  United States of America
Note
Includes bibliographical references (p. 171-180) and index
Description and Table of Contents
Description
Public agencies at the federal, state, and local levels are realizing just how important it is to assess and improve their current performance and to convey information on their achievements and opportunities to staff, leaders, and decision makers as well as externally to constituents. Organizational Assessment and Improvement in the Public Sector Workbook provides public administration practitioners, at all levels of government, with practical advice and tools they can use in planning and conducting an assessment of their organization and creating usable action plans for implementing the results.
This workbook addresses how to:
Determine whether an organizational assessment would benefit a particular organization
Evaluate organizational readiness for assessment, in terms of leadership support, organizational priorities, timing, staff engagement, time and energy, and financial resources
Select an assessment tool and method
Influence decision makers and identify organizational champions
Communicate effectively to internal and external constituents
Engage employees in the process
The book guides decision making about assessment by creating awareness of the available options and considerations, and by providing a framework for discussions that will determine the right approach for an agency. Each chapter consists of both information and tools, including surveys, exercises, and worksheets which can be used by agencies at all levels to determine whether and how to conduct a meaningful organizational assessment, and how to turn the results of that assessment into organizational improvements.
Designed specifically to meet the needs of government organizations, using language and examples that illustrate the challenges and the realities of working in the public sector, this workbook provides the tools to help practitioners "do more with less" and promote a culture of assessment.
Table of Contents
Understanding Organizational Assessment. Determining Readiness for Assessment. Planning the Assessment. Engaging employees in the assessment process. Conducting the Assessment. Linking assessment and improvement. Appendix A: Understanding the Public Sector Assessment and Improvement (PSAI) Model. Appendix B: The Public Sector Assessment and Improvement Model: Short Form/Pilot Assessment. Appendix C: Exercises/Sample Training Program. Appendix D: Tools for Organizational Change Eforts. Bibliography.
by "Nielsen BookData"