Social media for government services

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書誌事項

Social media for government services

Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors

Springer, c2015

大学図書館所蔵 件 / 全2件

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注記

Includes bibliographical references

内容説明・目次

内容説明

This book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researchers and practitioners in a number of case studies. It elucidates a number of significant challenges associated with social media specific to government services, such as: benefits and methods of assessing; usability and suitability of tools, technologies and platforms; governance policies and frameworks; opportunities for new services; integrating social media with organisational business processes; and specific case studies. The book also highlights the range of uses and applications of social media in the government domain, at both local and federal levels. As such, it offers a valuable resource for a broad readership including academic researchers, practitioners in the IT industry, developers, and government policy- and decision-makers.

目次

Social Media in Government Services: An Introduction.- Use of Social Media for Internal Communication: A Case Study in a Government Organisation.- Social Media Policy in Turkish Municipalities: Disparity between Awareness and Implementation.- Detecting Bursty Topics of Correlated News and Twitter for Government Services.- Gamification on the Social Web.- A Lexical Resource for Identifying Public Services Names on the Social Web.- Multi-Hazard Detection by Integrating Social Media and Physical Sensors.

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