The drivers and antecedents of satisfaction, trust, commitment, and loyalty among Chinese customers

Author(s)

Bibliographic Information

The drivers and antecedents of satisfaction, trust, commitment, and loyalty among Chinese customers

by Chu Yun

UMI, c2004

Microform（Microfiche）

Available at  / 1 libraries

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Note

Thesis (Ph.D.)--University of Texas-Pan American, 2003

Order no.: 3107649

Includes bibliographical references

Details

  • NCID
    BB21481983
  • Country Code
    us
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    Ann Arbor, Mich.
  • Pages/Volumes
    2 microfiches (xiv, 149 p.)
  • Size
    11 x 15 cm
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