Consumer protection and online auction platforms : towards a safer legal framework


    • Riefa, Christine


Consumer protection and online auction platforms : towards a safer legal framework

Christine Riefa

(Markets and the law / series editor, Geraint Howells)

Ashgate, c2015

  • : hardback

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Includes bibliographical references (p. [223]-235) and index



Online auctions have undergone many transformations and continue to attract millions of customers worldwide. However these popular platforms remain understudied by legal scholars and misunderstood by legislators. This book explores the legal classification of online auction sites across a range of countries in Europe. Including empirical studies conducted on 28 online auction websites in the UK, the research focusses on the protection of consumers' economic rights and highlights the shortcomings that the law struggles to control. With examinations into important developments, including the Consumer Rights Directive and the latest case law from the CJEU on the liability of intermediaries, Riefa anticipates changes in the law, and points out further changes that are needed to create a safe legal environment for consumers, whilst preserving the varied business model adopted by online auction sites. The study provides insights into how technical measures as well as a tighter legislative framework or enforcement pattern could provide consumers with better protection, in turn reinforcing trust, and ultimately benefiting the online auction platforms themselves.


  • Contents: Preface
  • Introduction
  • The legal classification of online auctions
  • The control of pre-contractual information in online auctions
  • The right to withdraw from online auctions
  • The control of unfair terms in online auction contracts
  • Private redress and public enforcement on online auction platforms
  • The liability of intermediary online auction sites
  • Conclusion
  • Bibliography
  • Index.

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