Practical strategies for technical communication
Author(s)
Bibliographic Information
Practical strategies for technical communication
Bedford/St. Martin's, c2016
2nd ed
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Note
Previous ed.: c2013
Includes bibliographical references and indexes
Description and Table of Contents
Description
A guidebook providing students with the essentials they'll need to communicate successfully in today's workplace. This text offers concise and accessible, yet thorough, coverage of audience and purpose, research, style, and document design, and strategies for designing all of the major document types. This second edition has been updated with sample documents annotated with insights and advice from the employees at the organisations that developed them. Throughout the text, a new set of engaging graphics provides visual explanations of key concepts.
Table of Contents
Part 1 Working in the Technical Communication Environment.- 1: Introduction to Technical Communication What Is Technical Communication? The Challenges of Producing Technical Documents.- Thinking Visually: Characteristics of a Technical Document.- Thinking Visually: Measures of Excellence in Technical Documents Skills and Qualities Shared by Successful Workplace Communicators How Communication Skills and Qualities Affect Your Career A Process for Writing Technical Documents.- Focus on Process: Writing Technical Documents A Look at Three Technical Documents Exercises LearningCurve: Understanding the Technical Communication Environment [LaunchPad] Case 1: Using the Measures of Excellence in Evaluating a Resume [LaunchPad].- 2: Understanding Ethical and Legal Obligations A Brief Introduction to EthicsYour Ethical and Legal Obligations.- Obligations to Your Employer.- Obligations to the Public.- Obligations to the Environment.- Obligations to Copyright Holders.- Guidelines: Determining Fair Use.- Guidelines: Dealing with Copyright Questions.- Ethics Note: Distinguishing Plagiarism from Acceptable Reuse of Information The Role of Corporate Culture in Ethical and Legal Conduct Understanding Ethical and Legal Issues Related to Social Media.- Guidelines: Using Social Media Ethically and Legally.- Document Analysis Activity: Presenting Guidelines for Using Social Media Communicating Ethically Across Cultures.- Communicating with Cultures with Different Ethical Beliefs.- Communicating in Countries with Different Laws.- Thinking Visually: Principles for Ethical Communication Writer's Checklist Exercises LearningCurve: Understanding the Technical Communication Environment [LaunchPad] Case 2: The Ethics of Requiring Students to Subsidize a Plagiarism-Detection Service [LaunchPad].- 3: Writing Collaboratively.- Thinking Visually: Advantages and Disadvantages of Collaboration Managing Projects.- Guidelines: Managing Your Project Conducting Meetings.- Listening Effectively.- Guidelines: Listening Effectively.- Guidelines: Setting Your Team's Agenda.- Ethics Note: Pulling Your Weight on Collaborative Projects.- Conducting Efficient Meetings.- Communicating Diplomatically.- Critiquing a Team Member's Work.- Guidelines: Communicating Diplomatically.- Guidelines: Critiquing a Colleague's Work Using Social Media and Other Electronic Tools in Collaboration.- Word-Processing Tools.- Messaging Technologies.- Document Analysis Activity: Critiquing a Draft Clearly and Diplomatically.- Videoconferencing.- Guidelines: Participating in a Videoconference.- Wikis and Shared Document Workspaces.- Ethics Note: Maintaining a Professional Presence Online Gender and Collaboration Culture and Collaboration Writer's Checklist Exercises LearningCurve: Understanding the Technical Communication Environment [LaunchPad] Case 3: Accommodating a Team Member's Scheduling Problems.- PART 2: Planning and Drafting the Document4: Analyzing Your Audience and Purpose Understanding Audience and Purpose Using an Audience Profile Sheet.
by "Nielsen BookData"
