Driven by difference : how great companies fuel innovation through diversity

著者

    • Livermore, David A.

書誌事項

Driven by difference : how great companies fuel innovation through diversity

David Livermore

AMACOM, American Management Association, c2016

  • : hardcover

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

Today's workforce is more diverse than ever before. But despite new perspectives and talents the promise of increased innovation rarely materializes. Why are so few businesses seeing results?Studies show that diverse teams are more creative than homogeneous ones-but only when they are managed effectively. The secret is to minimize conflict while maximizing the informational diversity found in varied values and experiences. To do this both leaders and team members need a high level of cultural intelligence or CQ. Drawing on success stories from Google Alibaba Novartis and other ground breaking companies Driven by Difference identifies the management practices necessary to guide multicultural teams to innovation including how to:Create an optimal environment * Build trust * Fuse differing perspectives * Align goals and expectations * Generate fresh ideas * Consider the various audiences when selecting and selling an idea * Design and test for different users Cultural differences can lead to gridlock or they can catalyze innovation and growth.This research-based plan turns diversity's potential into economic reality.

目次

CONTENTS Introduction 1. Diversity is. PART I: THE CLIMATE FOR CULTURALLY INTELLIGENT INNOVATION 2. The Power of Attention 3. The Power of the Empty Chair | Perspective Taking 4. The Power of 90 Minutes | Focus 5. The Power of Trees | Space 6. The Power of Trust PART II: THE 5D PROCESS FOR CULTURALLY INTELLIGENT INNOVATION 7. Define: Align Diverse Expectations and Goals 8. Dream: Generate Diverse Ideas 9. Decide: Select and Sell Your Idea 10. Design: Create and Test for Diverse Users 11. Deliver: Implement Global Solutions Epilogue Acknowledgments Appendix A: Cultural Intelligence-What's Your CQ? Appendix B: Glossary of Cultural Value Dimensions Notes Index

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