Exits, voices and social investment : citizens' reaction to public services

Author(s)

• Dowding, Keith M.
• John, Peter

Bibliographic Information

Exits, voices and social investment : citizens' reaction to public services

Keith Dowding and Peter John

（Theories of institutional design）

Cambridge University Press, 2015

• : pbk

Note

"First published 2012. First paperback edition 2015" -- T.p. verso

Includes bibliographical references (p. 175-187) and index

Details

• NCID: BB22618223
• ISBN:
  • 9781107484184
• LCCN: 2011052106
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Cambridge
• Pages/Volumes: x, 195 p.
• Size: 23 cm
• Classification:
  • DC23 : 352.70941
  • LCC : HV40
  • DC23 : 361.0068
• Subject Headings:
  • LCSH : Municipal services -- Great Britain -- Public opinion
  • LCSH : County services -- Great Britain -- Public opinion
  • LCSH : Human services
  • LCSH : Consumer satisfaction
  • LCSH : Public welfare administration
  • LCSH : Total quality management in human services
• Parent Bibliography ID:
  • BA21757533