Advances in the human side of service engineering : proceedings of the AHFE 2016 International Conference on The Human Side of Service Engineering, July 27-31, 2016, Walt Disney World〓, Florida, USA
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Advances in the human side of service engineering : proceedings of the AHFE 2016 International Conference on The Human Side of Service Engineering, July 27-31, 2016, Walt Disney World〓, Florida, USA
(Advances in intelligent systems and computing, 494)
Springer, c2017
- : pbk
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