Designing mobility and transport services : developing traveller experience tools
著者
書誌事項
Designing mobility and transport services : developing traveller experience tools
Routledge, 2017
- : hbk
大学図書館所蔵 全4件
  青森
  岩手
  宮城
  秋田
  山形
  福島
  茨城
  栃木
  群馬
  埼玉
  千葉
  東京
  神奈川
  新潟
  富山
  石川
  福井
  山梨
  長野
  岐阜
  静岡
  愛知
  三重
  滋賀
  京都
  大阪
  兵庫
  奈良
  和歌山
  鳥取
  島根
  岡山
  広島
  山口
  徳島
  香川
  愛媛
  高知
  福岡
  佐賀
  長崎
  熊本
  大分
  宮崎
  鹿児島
  沖縄
  韓国
  中国
  タイ
  イギリス
  ドイツ
  スイス
  フランス
  ベルギー
  オランダ
  スウェーデン
  ノルウェー
  アメリカ
注記
"... edited by Mike Tovey ..."--P. [1] of cover
"Design"--P. [4] of cover
Includes bibliographical references and index
内容説明・目次
内容説明
European cities increasingly face problems caused by transport and traffic. For many people transport provision is unsatisfactory and current arrangements are leading to a deteriorating environment. A fundamental problem is that our currently fragmented approach makes it difficult to understand fully the circumstances and needs of transport users. In any overall approach public transport is a crucial component. Designing Mobility and Transport Services shows how these issues can be addressed and resolved.
The development of an inclusive, validated passenger experience measurement instrument is the first step in understanding the situation and thus tackling it. It is needed if we are to create high quality, user centred, integrated, accessible public transport services, which are capable of attracting and retaining public transport users whilst meeting sustainability targets. The METPEX research project was devised to tackle these issues. Coordinated by Coventry University, the METPEX consortium brought together 16 European partners from 12 countries. The project's underlying rationale was the proposition that if transport operators and authorities were provided with a robust, reliable and tailorable means of measuring the whole multimodal passenger journey, they could improve service provision.
The book describes how such an improvement can be achieved, to attract travellers out of their private vehicles, thereby reducing congestion and pollution and increasing health and well-being. It provides a template for a creative approach and a meta-design narrative in designing for transport systems to enhance mobility choices by improving the door to door journey and thus underpin sustainable transport initiatives.
目次
Preface Professor Michael Tovey
Overview of the METPEX project Andree Woodcock
Part 1: The Context for the Project (cover page)
Chapter 1. Sustainable Transport Dan Caraman and Isolda Constantin
Chapter 2. The complexity of the public transport system Andree Woodcock with Gabriela Rodica Hrin
Chapter 3. The Door-to-Door Journey Dan Caraman, Laura Panea, Michael Tovey
Chapter 4. The whole journey experience through the lens of the hexagon spindle model Andree Woodcock
Chapter 5. Land use and Mobility Behaviour: why planning solutions are not suited to solving mobility problems Merja Hoppe, Alberto Castro
Chapter 6. Accessibility and Policy: Definitional framework of transport accessibility Nigel Berkeley, Kevin Broughton and Jordon Lazell Part 2: The METPEX Tools (cover page)
Chapter 7. Implementing various different tools to measure the door-to-door travel satisfaction Yusak O. Susilo and Roberto Abenoza
Chapter 8. Enhanced Transport Survey Tools in Location-Aware Devices Dr. Fotis K. Liotopoulos
Chapter 9. METPEX Trial Results - Investigating different key determinants of travel satisfaction for different group of travellers Yusak O. Susilo and Roberto Abenoza
Chapter 10. Quality Indicators for the whole-journey experience Marco Diana, Miriam Pirra, Alberto Castro and Andre Duarte
Chapter 11. Traveller groups and public transport Jane Osmond and Andree Woodcock
Part 3: Practical Applications (cover page)
Chapter 12. From KPIs to operationalising the quality of the passenger experience Andree Woodcock
Chapter 13. Strategies for integrating and optimising transport systems Andree Woodcock, Merja Hoppe, Elena Tavlaki, Andrius Jarzemskis, Georgio Georgiadis
Chapter 14. Guidance for selecting innovative technologies to support integrative accessibility Andree Woodcock, Andrius Jarzemskis, Merja Hoppe, Elena Tavlaki, Georgio Georgiadis, Dolores Herrero
Part 4: Impact and Conclusion (cover page)
Chapter 15. Impact of METPEX Andree Woodcock
Chapter 16. Conclusion: Smart Cities Michael Tovey, Andree Woodcock and Jane Osmond
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