Hospitality and restaurant management
著者
書誌事項
Hospitality and restaurant management
Pearson, c2013
大学図書館所蔵 件 / 全3件
-
該当する所蔵館はありません
- すべての絞り込み条件を解除する
注記
Includes index
Includes ManageFirst core credential topics with paper and pencil answer sheet
"Manage first program"--Title page
内容説明・目次
内容説明
This text focuses on Hospitality Management and Restaurant Management topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives.
The text and exam are part of the ManageFirst Program (R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential. The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more!
This textbook includes an online testing voucher to be used with the online version of the ManageFirst certification exam.
目次
About the National Restaurant Association and the National Restaurant Association Educational Foundation
Acknowledgements
Features of the ManageFirst Books
Real Manager
1 - Dynamics of Leadership
2 - Leaders Facilitate the Planning Process
3 - Leaders Are Effective Communicators
4 - Leaders Facilitate Employee Performance
5 - Leaders Facilitate Teamwork
6 - Leaders Manage Employee Work Schedules
7 - Leaders Manage Daily Operations
8 - Leaders Manage Meetings
9 - Leaders Manage Compensation Programs
10 - Employee Retention and Terminations
Field Project
Glossary
Index
「Nielsen BookData」 より