Managing digital governance : issues, challenges, and solutions

Author(s)

    • Chen, Yu-Che

Bibliographic Information

Managing digital governance : issues, challenges, and solutions

Yu-Che Chen

(American Society for Public Administration series in public administration and public policy)

Routledge, 2017

  • : hbk

Available at  / 4 libraries

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Note

Includes bibliographical references and index

Description and Table of Contents

Description

Managing Digital Governance provides public administrators with a comprehensive, integrated framework and specific techniques for making the most of digital innovation to advance public values. The book focuses on the core issues that public administrators face when using information and communication technologies (ICTs) to produce and deliver public service, and to facilitate democratic governance, including efficiency, effectiveness, transparency, and accountability. Offering insight into effectively managing growing complexity and fragmentation in digital technology, this book provides practical management strategies to address external and internal challenges of digital governance. External challenges include digital inclusiveness, open government, and citizen-centric government; internal ones include information and knowledge management, risk management for digital security and privacy, and performance management of information technologies. Unique in its firm grounding in public administration and management literature and its synergistic combination of theory and practice, Managing Digital Governance identifies future trends and ways to develop corresponding capacity while offering enduring lessons and time-tested digital governance management strategies. This book will serve as an invaluable resource for students, scholars, and practitioners in public administration, management, and governance who aspire to become leaders equipped to leverage digital technologies to advance public governance.

Table of Contents

Chapter One: Introduction: The Rise of Digital Governance Chapter Two: A Framework for Managing Digital Governance Chapter Three: Digital Divide, Digital Inclusion, and Digital Opportunities Chapter Four: Open Government in the Era of Digital Governance Chapter Five: Citizen-centric Digital Governance Chapter Six: Information and Knowledge Management for Digital Governance Chapter Seven: Digital Privacy and Digital Security Management Chapter Eight: Management of ICT Performance for Digital Governance Chapter Nine: Building Management Capacity for Digital Governance Chapter Ten: Conclusion, Trends, and Strategies of Digital Governance

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