Measuring customer satisfaction

Author(s)

Bibliographic Information

Measuring customer satisfaction

Richard F. Gerson

（A Fifty-minute series book）

Crisp Publications, c1993

Other Title

Measuring customer satisfaction : a guide to managing quality service

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Details

  • NCID
    BB23971520
  • ISBN
    • 9781560521785
  • Country Code
    us
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    Menlo Park, Calif.
  • Pages/Volumes
    ix, 112 p.
  • Size
    26 cm
  • Classification
  • Parent Bibliography ID
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