Among cultures : the challenge of communication

著者

• Hall, Bradford J.
• Covarrubias, Patricia Olivia
• Kirschbaum, Kristin A.

書誌事項

Among cultures : the challenge of communication

Bradford J. Hall, Patricia O. Covarrubias, Kristin A. Kirschbaum

Routledge, 2018

3rd ed

• : hbk
• : pbk

注記

Includes index

内容説明・目次

内容説明

Among Cultures: The Challenge of Communication, Third Edition explores intercultural communication and the relationship between communication and culture, using narrative as a common and compelling thread for studying intercultural interactions. Anchored in the position that people make sense of their worlds through choosing and telling narratives to themselves and others, this text is replete with narratives and stories. Chapters address key aspects of intercultural communication, including verbal and nonverbal communication; stereotypes and bias; identity; conflict; diversity; and ethics. Using an interpretive approach to intercultural communication, the text helps students understand that although a person may appear different, his/her common sense is quite reasonable within a particular interpretive context. Resources are included to help students understand and explain the reasonableness of other cultural systems. The text includes activities for students to complete while reading, including self-assessments and nonverbal self-knowledge tests. Reflection questions within and at the end of each chapter promote thinking and discussion on each topic. With its unique approach to studying intercultural communication via real-life narratives, this text facilitates a deep understanding of the cultural aspects of communication. In providing the narratives of others, it encourages students to tell their own stories and build a strong foundation for communicating across cultures. New to the Third Edition: New chapter-"What Role Does Culture Play in Contemporary Contexts?"-explores intercultural communication as it relates to the environment, health, and technology. New sections on identity, silence, and terms of address as important communicative practices in intercultural settings. Updated sections on honorifics, key terms, social dramas and the golden approaches to ethics.

目次

Preface Chapter 1: What is Meant by Intercultural Communication? Culture System Historically Shared Symbolic Resources Make our World Meaningful Selection Organization Evaluation Communication Interdependent Situational Intercultural Communication Intercultural Communication as a Field of Study Hazards of Studying Intercultural Communication Oversimplification Overgeneralization Exaggeration Benefits of Studying Intercultural Communication Personal Empowerment Freedom from Ignorance Productive Relationships Summary Reflection Questions Activities Chapter 2: What is the Relationship between Communication and Culture? Manifestations of Culture Worldviews Individualism/Collectivism Ascript ion/Achievement Egalitarian/Hierarchical Good/Evil Mastery/Adaptive Social lubricant/Information High context/Low context Polychronic/Monochronic Final Thoughts on Worldviews Values Norms Two Perspectives on the Culture Communication Connection Monolithic Force Reflexive Force Sense Making Situational Summary Reflection Questions Activities Chapter 3: How Can We Learn About Our Own and Others' Cultures? The Learning Process Need Precedent The Etic/Emic Distinction Hymes SPEAKING Framework: An Etic Grid Scenes Participants Ends Acts Keys Instrumentalities Norms Genres Narratives Narrative Teaching Functions The way the world works Our place in the world How to act in the world How to evaluate what goes on in the world Interpreting Narratives Ritual (Mis)impressions about the Nature of Rituals Just the same thing over and over again Outdated, hypocritical and meaningless Reserved for specialized settings Engaged in by those less sophisticated than I Recognizing Rituals Around Us The Worth of Rituals Social Dramas Key Terms Summary Reflection Questions Activities Chapter 4: How is Culture Related to Our Identities? Identity Expectations Related to Ourselves and Others Role Expectations Language Expectations Interplay between Similarities and Differences Personal, Relational and Communal Levels of Identity Personal Relational Communal Communication's Relationship to Identity Reflective Constitutive Pathways to Identity Avowal Ascription Reactive Proactive Summary Reflection Questions Activities Chapter 5: Where Can We Look to Explain Verbal Misunderstandings? Verbal Communication and Context Contextual Frames Frames and Expected Forms of Communication Frames Evoking and Assuming Informal Rules Frames Evoking and Assuming Identities Verbal Communication: Structure And Content Quality Idioms Quantity Silence Elaborated & Restricted Codes Relevance Forms of Address Questions & Answers Manner Code-Switching Gratuitous Concurrence Terms of Address Pronouns Honorifics Face Considerations Direct/Indirect Communication Language and Thought Sapir-Whorf Hypothesis Summary Reflection Questions Activities Chapter 6: Where Can We Look to Explain Nonverbal Misunderstandings? Roles of Nonverbal Communication Repetition Contradiction Substitution Accentuation Complementary Regulation Forms of Nonverbal Communication Kinesics Facial Expressions Body Movements Five Functions Emblems Illustrators Affect displays Regulators Adaptors Proxemics Space Touch Paralanguage Silence Silence and sociocultural identities Silence and social relationships Silence and conflict Other Forms of Nonverbal Communication Living environment Clothes Food Smell Time Intercultural Listening and Nonverbal Communication Summary Reflection Questions Activities Answers to Face Test and to Intercultural Kinesics Cues Quiz Chapter 7: Why Do So Many People Get Treated Poorly? Stereotyping Categorization Fundamental Attribution Error Five Points of Variance Direction Intensity Specificity Consensus Accuracy Ethnocentrism Concern/Indifference Involvement/Avoidance Enjoyment/Intolerance Prejudice Forms of Prejudice Blatant Conceit Symbolic Tokenism Arms-length Rationalizing Narratives of Prejudice Morally better Personally afflicted Social pressure Their turf System Abuse Functions of Prejudice Utilitarian Social status Ego-defensive Value-expressive Easy knowledge Summary Reflection Questions Activities Chapter 8: How Can We Manage Conflict in Intercultural Settings? Cultural Approaches to Conflict Avoiding Accommodating Competing Compromising Collaborating Types of Intercultural Conflict Object conflicts Relationship conflicts Priority conflicts Intergroup Conflict Group Membership and Communication Group Membership and Conflict Ingroup bias Fears surrounding intergroup communication Origins of Intergroup Conflict Histories Dividing up the pie: competition and power Strategies for Managing Intercultural and Intergroup Conflict Appropriate Conditions for Successful Contact Joint goals Supportive social climate Equal status Variety of contexts Desire for contact Recognizing Reasonableness Factoring in Face One Final Point to Ponder: Forgiveness Summary Reflection Questions Activities Chapter 9: How Can We Succeed in Our Intercultural Travels? Hierarchy of Human Needs Acculturation U-curve Model Honeymoon Crisis Recovery Adjustment The Hero's Journey: Osland's Model of Working Abroad Call to adventure In the belly of the whale The magical friend Road of trials (paradoxes) Ultimate boon and return Surprise and Sense-making Model Change Contrast Surprise Sense-making Attribute meaning Update expectations Select behavioral approach Kim's Adaptation Model Personal communication Predisposition Environment Social communication Intercultural transformation Returning Home: Readapting to Our Own Cultural Community Reverse Culture Shock Change in Self and Others Unrealistic Expectations Lack of Appreciation in Home Community Final Thoughts on Cultural Transactions Summary Reflection Questions Chapter 10: How does Culture Impact Applied Contexts? Environmental Communication Environmental Communication as a Symbolic Resource for Making Sense of our World. Environmental Communication as a Place of Conflict Environmental Communication as Gendered Environmental Communication in the Context of Ecotourism Environmental communication as Inherently Cultural Healthcare and Intercultural Communication Differing Cultural Expectations Specific Applications of Cultural Communication in Healthcare Sensitivity to Cultural Communication Considerations in Healthcare Verbal and Nonverbal Communication in Healthcare Other Cultural Considerations and Applications of Communication Public Health Holistic Approaches Organizational Leadership and Intercultural Communication Social Scientific Approach: Dimensions of Intercultural Leadership Success Interpretive Approach: Leadership and Sense-Making in Intercultural Settings Summary Reflection Questions Activities Chapter 11: What Diversity Exists in the Study of Intercultural Communication? Major Perspectives in Intercultural Communication Interpretive Perspective Critical Perspective Social Scientific Perspective Popular Culture Characteristics of Popular Culture Easily Accessed Commercial Tells Us What We Believe and What We Should Believe Tells Us Who We Are and Who We Should Be Popular Culture Artifacts Icons: Real and Imagined Celebrities: Real and Imagined Critical Perspectives of Popular Culture and the Media Social Scientific Perspectives of Popular Culture and the Media Impact of the Media on Culture Impact of Culture on the Media Culture as an Intervening Variable Summary Reflection Questions Activities Chapter 12: Can Judgments of Right and Wrong Be Made when Dealing with Other Cultures? Ethics General Perspective Six Golden Approaches Golden Purse Golden Mean Golden Public Golden Law Golden Consequence Golden Rule Ethics and Communication Constraint Empowerment Ethics and Culture Universalism Relativism Critique Efforts to Find Universal Ethics that Acknowledge the Relativistic Nature of Cultures Ethical Principles for Intercultural Relations Effort to Understand Teachable Attitude Mutual Legitimacy Dialogue Considering Context Peaceful Disagreement Nonviolence Truth/Openness Loving Relationships Intercultural Marriage Microcosm Nature of love Summary Reflection Questions Activities Activities Notes

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詳細情報

• NII書誌ID(NCID): BB24776677
• ISBN:
  • 9781138657816
  • 9781138657823
• LCCN: 2017004574
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York
• ページ数/冊数: xxvi, 428 p.
• 大きさ: 24 cm
• 分類:
  • LCC : GN345.6
  • DC23 : 303.6
• 件名:
  • LCSH : Intercultural communication
  • LCSH : Culture conflict