The business of hotels
著者
書誌事項
The business of hotels
Routledge, 2011
4th ed
- : pbk
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注記
"Published in association with Caterer & Hotelkeeper"--Cover
Includes bibliographical references (p. [205]-213) and index
"First published by Butterworth-Heinemann. This edition published 2011 by Routledge"--T.p. verso
内容説明・目次
内容説明
The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its first publication in 1980. The book examines the hotel as a business
providing commercial hospitality. It focuses on markets, money and people, and uses examples from hotel operations throughout the world.
This new edition is the outcome of a thorough revision of an established text. The new material includes a comprehensive profile of the hotel business in the 1990's and includes data, quotes and extracts from a wide range of authoritative industry sources.
目次
- Preface
- The concept of hotels and hospitality
- Structure of the hotel market
- The hotel and its functions
- Support activities
- people and procedures
- Appendices
「Nielsen BookData」 より
