A practitioner's guide to consumer financial services complaints and compensation
Author(s)
Bibliographic Information
A practitioner's guide to consumer financial services complaints and compensation
（The city library）
Sweet & Maxwell, Thomson Reuters, 2017
2nd ed
- Other Title
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Consumer financial services complaints and compensation
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Note
2nd ed. of: Consumer complaints and compensation : a guide for the financial services market, 2005
Includes index
Description and Table of Contents
Description
This fully revised new edition examines the compliance and redress regime for mis-selling, administration and claims problems with a practical emphasis on complaint handling, It is an easy to use guide to the complaints sourcebook for the smaller IFA. For larger firms and their professional advisers it acts as an effective reference book enabling the reader to rapidly refresh their understanding of the rules and "best practice" procedures.
by "Nielsen BookData"