Successful consulting

著者

    • Hipkiss, Anna

書誌事項

Successful consulting

Anna Hipkiss

(Teach yourself books)

Teach Yourself, 2010

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注記

"Previously published as Teach Yourself Consulting"--T.p. verso

Includes bibliographical references and index

内容説明・目次

内容説明

Is this the right book for me? If you are a consultant in any field, working for any size organisation from 'one man and his dog' to a massive multinational, or thinking of moving into consultation, then this is the book for you! Coverage includes: *What makes a successful consultant *Setting a clear vision *Assessing resources *How to write reports and give presentations *Building up your customer facing skills *Dealing with difficult clients *Balancing your work with the rest of your life. Containing lots of practical advice, this book also features interviews with successful consultants who have a wealth of experience to share. Written in an accessible style, it will give you the confidence to shine in consultancy. Successful Consulting includes: Chapter 1: What do you want from this? Chapter 2: Consulting excellence at work Chapter 3: What makes a successful consultant Chapter 4: Setting a clear vision Chapter 5: Bringing power to your aim Chapter 6: Assessing your resources Chapter 7: Tools to make it happen Chapter 8: Client project management Chapter 9: Managing client expectations Chapter 10: Avoiding project pitfalls Chapter 11: Image Chapter 12: Writing a client report Chapter 13: Giving a client presentation Chapter 14: Running a client workshop/project meeting Chapter 15: Building client relationships Chapter 16: Handling client politics Chapter 17: Influencing and negotiation Chapter 18: Dealing with difficult clients Chapter 19: Dealing with internal relationships Chapter 20: Marketing your services Chapter 21: Starting and running your own business Chapter 22: Balancing your work with the rest of your life Chapter 23: Going forward Learn effortlessly with a new easy-to-read page design and added features: Not got much time? One and five-minute introductions to key principles to get you started. Author insights Lots of instant help with common problems and quick tips for success, based on the author's many years of experience. Test yourself Tests in the book and online to keep track of your progress. Extend your knowledge Extra online articles to give you a richer understanding of consulting. Five things to remember Quick refreshers to help you remember the key facts. Try this Innovative exercises illustrate what you've learnt and how to use it.

目次

: Chapter 1 What do you want from this book? : Why this book is different : Using this book as a self employed consultant : Using this book as a corporate consultant Chapter: 2 Consulting excellence at work : Voices of three successful consultants : Common success factors Chapter 3: What makes a successful consultant? : Putting yourself in the client's place : Client concerns when hiring : The worst sins a consultant can commit : Definitions of success Chapter 4: Setting a clear vision : The power of belief : Creating a compelling goal : Testing your outcome Chapter 5: Bringing power to your aim : Will I really achieve my outcome? : Finding your commitment strategy : Moving from thinking to making it happen Chapter 6: Assessing your resources : Do you value what you already have? : Do you treasure your resources? : Do you know what you are good at and how to increase your choices? : Obtaining feedback : Receiving feedback : Chapter 7 Tools to make it happen : Acting as if : Using positive energy : Check your language : Sight, sound or feelings? : Knowing your learning style : Taking the best from role models : Finding good mentors : Chapter 8 Client Project Management : The Project Manager : Scoping the Project : Setting the Specification : Creating the Project Framework : Chapter 9 Managing Client Expectations : Over commitment : Project Delays : Meeting Deadlines : Handling Client Delays : Agreeing Completion : Chapter 10 Avoiding project pitfalls : Agreeing the specification : Contract renegotiation : Contract cover : Reading the signs : Prevention plan : Chapter 11 Image : What is image? : Matching the client : The image consultant's view : Image from the inside : Chapter 12 Writing a client report : Your attitude to report writing : An easy method : Your readers : Structure : Mind maps : Chapter 13 Giving a client presentation : Dealing with nerves : Knowing your audience : Style of delivery : Use of language : Creating images : Structuring content : Getting good feedback : Chapter 14 Running A Client Workshop / Project Meeting : Assembling the right people : Briefing the essentials : Facilitating a discussion : Dealing with awkward questions : Winning commitment : Chapter 15 Building Client Relationships : Listening : Creating rapport : Filters and styles : Chapter 16 Handling client politics : Political structure : Political intelligence Chapter 17 Influencing: & Negotiation : Elements of influence : The win/win approach to negotiation : The other party's interests : Chapter 18 Dealing with difficult clients : Insecure : Angry : Obstructive : Antagonistic : Abusive : Chapter 19 Dealing with internal relationships : Working alone on site : Working in a team : Working with other contractors : Chapter 20 Marketing Your Services : What are you selling? : The lure of the brochure : The value of personal contacts : Review of marketing tools : Chapter 21 Starting & Running Your Own Business : Three success stories : Critical success factors in running a consulting business : Start-up case histories : Finance, tax and legal status : Choosing an accountant : Minimising set up costs : Setting fee levels Chapter 22: Balancing your work with the rest of your life : Recognising the pressures of your role : Pushing back on clients : Creating personal balance : Analysing your time : Chapter 23 Going Forward : Key messages to take with you : References : Index

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詳細情報

  • NII書誌ID(NCID)
    BB25534913
  • ISBN
    • 9781444100631
  • 出版国コード
    uk
  • タイトル言語コード
    eng
  • 本文言語コード
    eng
  • 出版地
    London
  • ページ数/冊数
    xviii, 317 p.
  • 大きさ
    20 cm
  • 分類
  • 件名
  • 親書誌ID
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