Emotional labor in the 21st century : diverse perspectives on emotion regulation at work

著者

• Grandey, Alicia A.
• Diefendorff, James M.
• Rupp, Deborah E.

書誌事項

Emotional labor in the 21st century : diverse perspectives on emotion regulation at work

edited by Alicia A. Grandey, James M. Diefendorff, Deborah E. Rupp

（Organization and management series）

Routledge, 2017

• : pbk

注記

Includes bibliographical references and indexes

First published 2013

詳細情報

• NII書誌ID(NCID): BB25606559
• ISBN:
  • 9781138115910
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York
• ページ数/冊数: xix, 323 p.
• 大きさ: 23 cm
• 分類:
  • LCC : HF5549.5.N64
  • DC23 : 331.25/6
• 件名:
  • LCSH : Nonverbal communication in the workplace
  • LCSH : Employees -- Attitudes
  • LCSH : Customer relations
  • LCSH : Interpersonal relations
  • LCSH : Psychology, Industrial
• 親書誌ID:
  • BB04915872