Strategic silence : public relations and indirect communication
Author(s)
Bibliographic Information
Strategic silence : public relations and indirect communication
(Routledge new directions in public relations and communication research)
Routledge, 2018
- : hbk
Available at 1 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
  China
  Thailand
  United Kingdom
  Germany
  Switzerland
  France
  Belgium
  Netherlands
  Sweden
  Norway
  United States of America
Note
Includes bibliographical references and index
Description and Table of Contents
Description
Mainstream public relations overvalues noise, sound and voice in public communication. But how can we explain that while practitioners use silence on a daily basis, academics have widely remained quiet on the subject? Why is silence habitually famed as inherently bad and unethical?
Silence is neither separate from nor the opposite of communication. The inclusion of silence on a par with speech and non-verbal means is a vital element of any communication strategy; it opens it up for a new, complex and more reflective understanding of strategic silence as indirect communication.
Drawing on a number of disciplines that see in silence what public relations academics have not yet, this book reveals forms of silence to inform public relations solutions in practice and theory. How do we manage silence? How can strategic silence increase the capacity of public relations as a change agent?
Using a format of multiple short chapters and practice examples, this is the first book that discusses the concept of strategic silence, and its consequences for PR theory and practice. Applying silence to communication cases and issues in global societies, it will be of interest to scholars and researchers in public relations, strategic communications and communication studies.
Table of Contents
Table of Contents
Foreword
Acknowledgments
I INTRODUCTION
II WHY IS PR SILENT ABOUT SILENCE?
The Western bias against silence
Logocentrism in the European tradition
Binomial separation of silence
Problematizing and naturalizing
Socialized in public relations
How do we measure silence?
Silence does not sell
Seller's market of PR labour, byer's market of PR product
Silence does not violate the senses
Silence does not click-bite
Silent symbiosis
Getting attention or directing attention?
The dominance of journalism silences over PR silences
Core and periphery
The message is the story
The messenger is the story
The media is the story
III STRATEGY AND SILENCE: MICHEL FOUCAULT, JEAN BAUDRILLARD, PIERRE BOURDIEU, STUART HALL, NORMAN FAIRCLOUGH AND JUERGEN HABERMAS
Strategy as discursive practice
Discursive practice
Strategy in silence, silence in strategy
Silence and secret
Strategy and practice
Instrumental and communicative action
Action and practice
Serious and authentic
Practical mastery
Instrumentality and finality
IV INDIRECT COMMUNICATION
Silence and invisibility
The sayable and the seeable
Presence and absence
Image and representation
Mediated invisibility and power
Communication and silence
Silencing communication
Communicative silence
Structural silence
Double articulation
The ladder of indirect communication
Strategy and silence
Communication and non-communication
Public and private communication
Discursive and non-discursive
Direct and indirect discourse
Explicit and implicit
Indirect discourse
Speech acts
Silence as indirect discourse
Explicit and implicit silence
Explicit silence
Implicit silence
Framing the mix
V STRATEGIC SILENCES
Strategic silences: A definition
Intentional, directed at audiences
Communicative
Discursive
In situation of communication
Degrees of indirectness
Actionable listening
Content provision
Stealth marketing
PR - from wholesaler to retailer?
Consumer advocacy
Content creation and relationships building
Silence as negation
Apophatic silence
Silence discourses
Small voice and small target
The spell of uncompromised reality
The apophatic turn
Complicit silence
Weapons of the weak
Embarrassment as strategy
Silence as disengagement
Non-engagement and disengagement
Engagement and resistance
Disengagement as explicit silence
Presuppositions in implicit silence
Frame as omission
Strategic ambiguity
Iconicity and ambiguity
Polyvalence and openness
Retail or grand design communication?
Ambiguation and disambiguation
Silence as attention diversion
Taking out the trash
Firebraking
Stoking the fire
Off the record communication
On and off the record
No comment and off the record
Trust and affinity
Off the record has rules
VI SILENCE BEYOND STRATEGY
Silence as system
System and strategy
Theme and opinion
The art of being boring
Silence as skillset
The credibility to say No
Sweat equity
Noise curation
Attribution and accreditation
VII CONCLUSIONS
References
Personal interviews
Index
by "Nielsen BookData"