Service quality (SQ) : perspectives, management and improvement strategies

Author(s)

• Collins, Arthur

Bibliographic Information

Service quality (SQ) : perspectives, management and improvement strategies

Arthur Collins, editor

（Business issues, competition and entrepreneurship）（Novinka）

Nova Science Publishers, c2017

Note

Includes bibliographical references and index

Details

• NCID: BB2621124X
• ISBN:
  • 9781536107623
• LCCN: 2016058979
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: x, 111 p.
• Size: 23 cm
• Classification:
  • LCC : HF5415.5
  • DC23 : 658.4/013
• Subject Headings:
  • LCSH : Customer services -- Management
  • LCSH : Strategic planning
  • LCSH : Consumer satisfaction
• Parent Bibliography ID:
  • BB00055921
  • BB10395245