Service quality (SQ) : perspectives, management and improvement strategies

著者

• Collins, Arthur

書誌事項

Service quality (SQ) : perspectives, management and improvement strategies

Arthur Collins, editor

（Business issues, competition and entrepreneurship）（Novinka）

Nova Science Publishers, c2017

注記

Includes bibliographical references and index

• NII書誌ID(NCID): BB2621124X
• ISBN:
  • 9781536107623
• LCCN: 2016058979
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York
• ページ数/冊数: x, 111 p.
• 大きさ: 23 cm
• 分類:
  • LCC : HF5415.5
  • DC23 : 658.4/013
• 件名:
  • LCSH : Customer services -- Management
  • LCSH : Strategic planning
  • LCSH : Consumer satisfaction
• 親書誌ID:
  • BB00055921
  • BB10395245