Business process management cases : digital innovation and business transformation in practice
Author(s)
Bibliographic Information
Business process management cases : digital innovation and business transformation in practice
(Management for professionals)
Springer, c2018
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Note
Includes bibliographical references and index
Description and Table of Contents
Description
This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners.
Table of Contents
Introduction.- Part I: Strategy and Governance.- Part II: Methods.- Part III: Information Technology.- Part IV: People and Culture.
by "Nielsen BookData"