Business process management cases : digital innovation and business transformation in practice
著者
書誌事項
Business process management cases : digital innovation and business transformation in practice
（Management for professionals）
Springer, c2018
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners.
目次
Introduction.- Part I: Strategy and Governance.- Part II: Methods.- Part III: Information Technology.- Part IV: People and Culture.
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