Tourist behavior : an experiential perspective
著者
書誌事項
Tourist behavior : an experiential perspective
(Tourism, hospitality & event management)
Springer, c2018
大学図書館所蔵 全9件
  青森
  岩手
  宮城
  秋田
  山形
  福島
  茨城
  栃木
  群馬
  埼玉
  千葉
  東京
  神奈川
  新潟
  富山
  石川
  福井
  山梨
  長野
  岐阜
  静岡
  愛知
  三重
  滋賀
  京都
  大阪
  兵庫
  奈良
  和歌山
  鳥取
  島根
  岡山
  広島
  山口
  徳島
  香川
  愛媛
  高知
  福岡
  佐賀
  長崎
  熊本
  大分
  宮崎
  鹿児島
  沖縄
  韓国
  中国
  タイ
  イギリス
  ドイツ
  スイス
  フランス
  ベルギー
  オランダ
  スウェーデン
  ノルウェー
  アメリカ
内容説明・目次
内容説明
This book examines and analyzes tourism consumption and tourist experiences, employing a systematic and case study-driven perspective. Covering approaches with a wider geographical background, it considers issues like tourism place experience and co-creation, as well as the behavior of tourists on guided tours, at trade shows and exhibitions, and in museums. Dedicated chapters deal with the aspect of customer satisfaction in places such as hotels or restaurants. In closing, the book highlights tourist behavior in the context of cultural heritage, regional and cultural differences and the general frameworks of consumer happiness and responsibility.
Given its focus, the book provides a unique view on the interplay of tourism consumption and tourist experiences, and presents a comprehensive selection of case studies to exemplify and discuss in detail the frameworks covered and the current state of practice.
目次
Introduction.- Tourism place experience and co-creation.- Understanding the Behaviour of Tourists on Guided Tours.- Visitors Experiences, Expectations and Satisfaction in Trade Shows and Exhibitions.- Factors Shaping Tourists' Inertia towards Behaving Responsibly.- Hotel Guests' Satisfaction with Employees in Istanbul and Barcelona.- Being Good to be Happy? The Influence of Moral Values on Tourist Happiness.- Florence: Tourism, Heritage and Consumption.- Conceptualising Challenging Experiences and Post-Travel Culture Involvement.- Barriers and Sentiment of the American Tourists toward Travel to China.- Exploring the Visitors' Perceptions and Experiences of Museums.- Creating Value for Restaurant Customer: The Role of Other Customers in Dining Experience.- The Active Senior Tourist: The Case of the Balearic Islands.- Understanding Chinese Travellers' Motivations to Visit Europe.
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