Managing airports : an international perspective
著者
書誌事項
Managing airports : an international perspective
Routledge, 2018
5th ed
- : hbk
- : pbk
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注記
"First edition published by Elsevier 2001. Fourth edition published by Routledge 2014"--T.p. verso
Includes bibliographical references and index
内容説明・目次
内容説明
Managing Airports presents a comprehensive and cutting-edge insight into today's international airport industry. Approaching management topics from a strategic and commercial perspective, rather than from an operational and technical viewpoint, the book provides an innovative insight into the processes behind running a successful airport. This fifth edition has been fully revised and updated to reflect the many important developments in the management of airports including:
* New content on: evolving airline models and implications for airports, self-connection, digital marketing, sensor and beacon technology, policy decisions and economic benefits, and climate change adaptation.
* Updated and expanded content on: airport privatisation, economic regulation, technology within the terminal, non-aeronautical innovations, service quality and the passenger experience.
* New and updated international case studies to show recent issues and theory in practice. Updated case studies from emerging economies such as China, India, and Brazil.
Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.
目次
- 1 Introduction
- 2 The structure of the airport industry
- 3 Airport economics and performance benchmarking
- 4 The airport-airline relationship
- 5 Airport operations
- 6 Airport service quality and the passenger experience
- 7 Provision of commercial facilities
- 8 Airport competition and the role of marketing
- 9 The economic and social impact of airports
- 10 The environmental impact of airports
- 11 Future prospects
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