Crowdsourcing in the public sector
Author(s)
Bibliographic Information
Crowdsourcing in the public sector
（Public management and change）
Georegtown University Press, 2016
- : pbk
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Note
Includes bibliographical references (pages 81-95)
Contents of Works
- Introduction : crowdsourcing and public participation
- Crowdsourcing's conceptual foundations
- Deciding if and when to use crowdsourcing
- Knowledge discovery and management (KDM)
- Distributed human intelligence tasking (DHIT)
- Broadcast search
- Peer-vetted creative production (PVCP)
- The planning phase
- Best practice 1. Clearly define the problem and solution parameters
- Best practice 2. Determine the level of commitment to the outcomes
- Best practice 3. Know the online community and its motivations
- The implementation phase
- Best practice 4. Invest in usable, interesting, well-designed tools
- Best practice 5. Craft policies that consider the legal needs of the organization and the online community
- Best practice 6. Launch a promotional plan and a plan to grow and sustain the community
- Best practice 7. Be honest, transparent, and responsive
- Best practice 8. Be involved, but let go of control
- The post-implementation phase
- Best practice 9. Acknowledge users and follow through on obligations
- Best practice 10. Assess the project from many angles
- Conclusion : the future of crowdsourcing in the public sector