Coaching through effective feedback : a practical guide to successful communication
著者
書誌事項
Coaching through effective feedback : a practical guide to successful communication
（Management skills series）（A practical guidebook）
Jossey-Bass/Pfeiffer , R. Chang Associates, c1994
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内容説明・目次
内容説明
How do you openly work with a "poor team player"? Positively handle a "negative attitude"? Objectively deal with a "bad judgment"? Sensitively criticize your boss (and keep your job)? And, how do you praise others to capitalize on your team's strengths? The Feedback Planner--a powerful and professional coaching tool shared in this guidebook--shows you how. Now you can offer ideas for improvement and build your working relationships through successful communication!
目次
Introduction.
Needing A Feedback Planner.
Stage 1: Describe Current Behaviors.
Stage 2: Identify Situations.
Stage 3: Describe Impacts and Consequences.
Stage 4: Identify Alternative Behaviors.
Understanding The Feedback Planner.
Using The Feedback Planner.
Refining The Feedback Planner With Style.
Summary.
Appendix A. Feedback Planner Templates.
Appendix B. Reproducible Forms.
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