Communicating across cultures
Author(s)
Bibliographic Information
Communicating across cultures
Guilford Press, c2019
2nd ed
- : hardcover
- : pbk
Available at 12 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
  China
  Thailand
  United Kingdom
  Germany
  Switzerland
  France
  Belgium
  Netherlands
  Sweden
  Norway
  United States of America
Note
Includes bibliographical references (p. 403-440) and indexes
Description and Table of Contents
Description
This highly regarded text--now revised and expanded with 50% new material--helps students and professionals build their knowledge and competencies for effective intercultural communication in any setting. The authors' comprehensive, updated theoretical framework (integrative identity negotiation theory) reveals how both verbal and nonverbal communication are affected by multilayered facets of identity. Written in a candid, conversational style, the book is rich with engaging examples illustrating cultural conflicts and misunderstandings that arise in workplace, educational, interpersonal, and community contexts. Readers learn how to transform polarized conversations into successful intercultural engagements by combining knowledge about culture with mindful listening and communication skills.
New to This Edition
*Extensively revised to reflect the ongoing development of integrative identity negotiation theory, nearly 20 years of research advances, the growing diversity of the United States, and global trends.
*Chapter providing a mindfulness lens on intercultural and intergroup communication competence.
*Chapter on culture shock in sojourners (international students, global businesspeople, and others).
*Chapter on immigrants' acculturation processes.
*Lively chapter-opening case examples, including compelling personal stories.
*End-of-chapter summaries, "Mindful Guidelines" to put into practice, and critical thinking questions.
*New and expanded discussions of hot topics: cross-cultural workplaces, community building, peace building, romantic relationships, prejudice and discrimination, microaggressions, and ethical issues.
Table of Contents
I. Conceptual Foundations and Contextual Settings
1. Intercultural Communication: An Introduction
2. Intercultural-Intergroup Engagement: An Integrative Identify Negotiation Theory Framework
3. Sojourners' Culture Shock and Intercultural Adjustment Patterns
4. Immigrants' Acculturation Process and Intergroup Contacts
II. Navigating Intercultural and Intergroup Communication with Mindfulness
5. Developing Intercultural and Intergroup Communication Competence: A Mindfulness Lens
6. Cultural Value Dimensions and Intercultural Encounters
7. Mindful Intercultural Verbal Communication
8. Mindful Intercultural Nonverbal Communication
III. Boundary Regulation and Intercultural-Intergroup Relationship Development Processes
9. Understanding Intergroup Perceptual Filters, Biases, and Communicative Distance
10. Attending to Intercultural and Intergroup Conflict Issues
11. Attuning to Intercultural-Intimate Relationship Development Processes
12. Becoming Ethical Intercultural Practitioners and Improving Communication Practices
Appendix A. Researching Intercultural and Intergroup Communication: Three Paradigms and Conflict Studies Examples
Appendix B. "Be Surprised and Also Holding On!": Honors Convocation Keynote Speech, May 22, 2009, Stella Ting-Toomey
Appendix C. "Never Give Up!": Commencement Speech, May 21, 2017, Tenzin Dorjee
References
Author Index
Subject Index
by "Nielsen BookData"