Handbook of research on retailing

Author(s)

• Gielens, Katrijn
• Gijsbrechts, Els

Bibliographic Information

Handbook of research on retailing

edited by Katrijn Gielens, Els Gijsbrechts

E. Elgar, c2018

• : cased

Note

Includes bibliographical references and index

Description and Table of Contents

Description

The advent of e-commerce and the rise of hard discounters have put severe pressure on traditional retail chains. Boundaries are blurring: traditional brick-and-mortar players are expanding their online operations and setting up their own discount banners, while the power houses of online retail are going physical, and hard discounters get caught up in the Wheel of Retailing. Each of these players has to keep up with the consumer ?- even successful companies cannot sit back and rest but need to prepare for the next wave of change. This Handbook sheds light on these issues with its research-based analysis of the strategic and tactical issues that comprise the state of the art in retailing. Leading scholars explore what we know from extant studies, what are the ensuing best practices, what evolutions are ahead, and whether current approaches still work in the future. This book?'s future-based perspective makes it an excellent resource for academics in retailing and marketing, as well as marketing and retailing consultants, retailers, and marketing managers. Contributors include: A. Alptekinoglu, Z. Bei, R. Bolton, E. Breugelmans, B.J. Bronnenberg, K. Campo, A. Chernev, M. Dekimpe, E. Fox, A. Garrido-Morgado, D.K. Gauri, K. Gedenk, I. Geyskens, K. Gielens, E. Gijsbrechts, O. Gonzalez-Benito, D. Grewal, R. Hamilton, R. Janakiraman, O. Kamran-Disfani, A.R. Koschmann, P. Linzbach, M.K. Mantrala, M. Martos-Parta, J. Parker, J.A. Petersen, B. Ratchford, W. Reinartz, R. Rishika, A. Roggeveen, R. Sethuraman, V. Shankar, J.B. Steenkamp, M. Vanhuele

Table of Contents

Contents: Introduction PART I THE CHANGING RETAILSCAPE 1. Retailing and Consumer Demand for Convenience Bart J. Bronnenberg 2. Brands and Retailers under Attack from Hard Discounters Jan-Benedict E.M. Steenkamp PART II PRICE AND PROMOTION 3. How Well Do Consumers Know Prices? Marc Vanhuele 4. Retailer Promotions Karen Gedenk 5. Emerging Retailer Pricing Trends and Practices Ruth N. Bolton and Venkatesh Shankar 6. Price Image in Retail Management Alexander Chernev and Ryan Hamilton PART III PRODUCT AND ASSORTMENT 7. Choosing to Choose: The Dynamics of Store, Product and Consumption Choices Edward J. Fox 8. Consumer Preference Distributions and Corresponding Store Brand Strategies: A Compilation Raj Sethuraman 9. Product Unavailability Els Breugelmans, Els Gijsbrechts and Katia Campo 10. Managing Product Returns in Retailing J. Andrew Petersen and Aydin Alptekinoglu PART IV IN STORE MARKETING 11. In-store Marketing: Existing and Emerging Elements Anne L. Roggeveen and Dhruv Grewal 12. Shelf Layout and Consumer Preferences Jeffrey R. Parker and Anthony R. Koschmann PART V CUSTOMER ENGAGEMENT 13. Social Media and Retailing: A Review and Directions for Future Research Rishika Rishika and Ramkumar Janakiraman 14. Customer Loyalty and Reward Programs in Retail in the Digital Age Werner Reinartz and Peter Linzbach PART VI STRATEGIC DECISIONS IN RETAILING 15. Retail Store Format Decisions Oscar Gonzalez-Benito, Mercedes Martos-Partal and Avaro Garrido-Morgado 16. Retail Entry and Exit Zhiling Bei, Katrijn Gielens and Marnik G. Dekimpe 17. Retail Productivity Brian Ratchford and Dinesh K. Gauri PART VII MANUFACTURER-RETAILER INTERFACE 18. Retailer Power in the Grocery Industry Inge Geyskens 19. Category Management and Captains Murali K. Mantrala and Omid Kamran-Disfani Index

by "Nielsen BookData"

Details

• NCID: BB27030692
• ISBN:
  • 9781786430274
• LCCN: 2018939983
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Cheltenham, U.K.
• Pages/Volumes: xxv, 445 p.
• Size: 25 cm
• Classification:
  • DC23 : 658.87
• Subject Headings:
  • LCSH : Retail trade
  • LCSH : Electronic commerce