The customer loyalty audit : a seven-step audit to determine how well-equipped you are to win and retain customer loyalty

書誌事項

The customer loyalty audit : a seven-step audit to determine how well-equipped you are to win and retain customer loyalty

Keki R. Bhote

(Cambridge strategy audits, . Marketing audits)(A company self-assessment)

Cambridge Strategy Publications, [2010]

[2nd ed.]

タイトル別名

The customer loyalty audit : a 7-step audit to determine how well-equipped you are to win and retain customer loyalty

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注記

Includes bibliographical references (p. 133-134)

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詳細情報
  • NII書誌ID(NCID)
    BB27048982
  • ISBN
    • 9781907766053
  • 出版国コード
    uk
  • タイトル言語コード
    eng
  • 本文言語コード
    eng
  • 出版地
    Axminster
  • ページ数/冊数
    138 p.
  • 大きさ
    30 cm
  • 親書誌ID
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