Co-production and co-creation : engaging citizens in public services
著者
書誌事項
Co-production and co-creation : engaging citizens in public services
(Routledge critical studies in public management)
Routledge, 2018
- : hbk
大学図書館所蔵 全6件
  青森
  岩手
  宮城
  秋田
  山形
  福島
  茨城
  栃木
  群馬
  埼玉
  千葉
  東京
  神奈川
  新潟
  富山
  石川
  福井
  山梨
  長野
  岐阜
  静岡
  愛知
  三重
  滋賀
  京都
  大阪
  兵庫
  奈良
  和歌山
  鳥取
  島根
  岡山
  広島
  山口
  徳島
  香川
  愛媛
  高知
  福岡
  佐賀
  長崎
  熊本
  大分
  宮崎
  鹿児島
  沖縄
  韓国
  中国
  タイ
  イギリス
  ドイツ
  スイス
  フランス
  ベルギー
  オランダ
  スウェーデン
  ノルウェー
  アメリカ
注記
Includes bibliographical references and index
内容説明・目次
内容説明
Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector's decreased legitimacy and dwindling resources, by accessing more of society's capacities. In addition, it is seen as part of a more general drive to reinvigorate voluntary participation and strengthen social cohesion in an increasingly fragmented and individualized society.
"Co-Production and Co-Creation: Engaging Citizens in Public Services" offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to co-production and co-creation and will be of interest to researchers, academics, policymakers, and students in the fields of public administration, business administration, economics, political science, public management, political science service management, sociology and voluntary sector studies.
目次
Part I: Co-Production and Co-Creation: Definitions and Theoretical Perspectives
1. Introductory chapter
2. Definitions and Conceptual Clarification
3. Service Management
4. Public Administration and Governance
5. Public Management
6. Sociology and Voluntary Sector Studies
Part 2: Influences on the Process of Co-Production and Co-Creation
7. The Roles of the Volunteer/Citizen in the Process
8. The Roles of the Professional in the Process
9. The Influence of Organisational Context and Leadership
10. The Influence of the Polity
11. The Role of New Technologies
Part 3: Co-Production and Co-Creation in Different Domains
12. Health care
13. Education
14. Environment, Energy and Mobility
15. Community Development
16. Policing and Safety
17. Immigration, Refugees and Integration
18. Poverty and Inequality
19. Concluding Remarks on Co-production and Co-creation in Different Sectors
Part 4: The Effects of Co-Production and Co-Creation
20. Empowerment
21. Inclusive or exclusive public service delivery
22. Trust
23. Service quality
24. The dark side of co-production and co-creation
Part 5: Co-production in the Context of Government
25. Concluding chapter: the future of co-production
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